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Private Cloud: Uninstall

Should you decide to move your Private Cloud to another server, you may need to remove the instance from the machine that runs it currently. To do that, execute the installation script in uninstallation mode.

To remove the Private Cloud instance from the machine

  1. Open the web browser.
  2. Go to <your instance address>/build.txt.
  3. Check the version listed at the end of the text file, for example:
    Wed Nov 7 12:15:44 2020 +0000 - nnnnnnnnn ; build nnnnnnnn-nnnnnn v2.2.8
  4. After that, depending on the version, do the following:
    • If the version is 2.1.3 or older, contact our support team at and provide the information listed in build.txt.
    • If the version is 2.2.0 or newer, proceed with the procedure.
      In case you have deleted the installation script and utility tools, contact our support team.
  5. Locate the installation script and execute the following command in the Linux terminal on the machine that serves the controller component:
    sudo ./ uninstall

After that, your instance should be removed from the machine. All running Docker containers will be stopped, deleted, with their images also deleted. The script also removes the Private Cloud administrator (alcadm by default) from the system.

In case of problems with the uninstall, contact our support team and provide them with the log of the installation script, obtained with the following command:
sudo docker ps
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